Frequently asked questions
How long can the videos be?
Free customers can upload videos up to 15 minutes and premium customers can upload videos up to 30 minutes long. The longer the video, the more videos we’ll be able to create for you, but the longer it’ll take.
What are proofreads/revisions?
Our team will do its best to catch any spelling and grammatical errors, but we’re not perfect. So our premium customers get a chance to send back any corrections or errors we missed so that your video is just right!
How long do the videos take?
Not very long! As soon as you upload your video our team will begin working on it, and you will receive your videos in your inbox in 3-7 days. We will work our hardest to get your videos back to you ASAP!
Where can I post these videos?
You’ll receive videos specifically formatted for Facebook, Instagram, and YouTube. Each of your videos will come with our content posting guide and best practices on how to post engaging content.
Will you add my business logo and colors?
Yes! When you create your account, we’ll ask for all that good stuff! You’ll be able to upload your logo, choose your business colors, and even add any slogans or wording you want to include!